Wolf Web Designs recognises that your privacy is very important and we are committed to protecting the personal information provided to us, or otherwise collected by us, offline or online, including through our website, wolfwebsitedesigns.com.au. The Privacy Act 1988 (Cth) and Australian Privacy Principles govern the way in which we manage your personal information. This policy sets out how we collect, use, disclose and otherwise manage personal information about you.
INFORMATION WE COLLECT FROM YOU
In the course of your visits to our website or use of our services, we may obtain the following information about you:
your contact details, including mailing and/or street address, email address and telephone number;
your age and/or date of birth;
your payment information, including bank account and/or credit card details and billing address;
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
additional personal information that you provide to us, directly or indirectly, through your use of our website, associated applications, associated social media platforms and/or accounts from which you permit us to collect information;
survey responses, support queries, blog comments and social media handles; and
any other personal information requested by us and/or provided by you or a third party
(together ‘Personal Data’).
The collection of Personal Data from a child under 18 is only permitted by us with the consent of the child’s parent or guardian. If we become aware that a child under 18 has provided us with Personal Data without the consent of their parent or guardian, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us immediately.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our services to you, including:
to contact and communicate with you;
for internal record keeping, administrative purposes, invoicing and billing purposes;
for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms; and
for advertising and marketing, including to send you promotional information about our products and services we consider may be of interest to you.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our services, identifying user demands and assisting in meeting client needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
STORAGE AND SECURITY OF YOUR INFORMATION
We are committed to ensuring that the Personal Data we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Data and protect it from misuse, interference, loss, unauthorised access, modification and disclosure.
We retain your Personal Data for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
COOKIES AND PIXELS
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in Personal Data or any client information.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of Wolf Web Designs, our clients or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) client information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
LINKS TO OTHER WEBSITES
If you wish to make a complaint about how we have handled your Personal Data please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Telephone: 0411 430 477
Last updated: 13 June 2021