Refund & Return Policy
Our Policy
Wolf Web Designs website templates are digital goods.
Due to the nature of digital products, change-of-mind refunds, exchanges or cancellations are not provided once access instructions or the template transfer has been delivered.
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However, your rights under the Australian Consumer Law (ACL) still apply.
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You may be entitled to a refund if:
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you do not receive the product
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the product is significantly different from its description
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a technical issue prevents access and cannot be resolved
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Refunds will not be provided for:
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change of mind
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accidental purchase
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lack of technical knowledge
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inability to use Wix
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not reading the product description
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requiring additional features not advertised
Contact Us
If you have any queries or concerns about our refund and return policy, please contact Wolf Web Designs at:
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Email: hello@wolfwebdesigns.com.au
Telephone: 0493 293 850
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Last updated: 24 February 2026